You receive the new device in sleep mode. To wake up the device, press the button for 2 seconds or connect the charger to the charging port.
Once the device is activated, the Status LED blinks in ice blue for one second and vibration occurs twice, simultaneously.
We recommend to fully charge your new Iil SOLD Ez device with the supplied AC Power Adaptor before using it. It takes up to 2 hours.

Slide and open the cover of the stick insertion part at the top of the device and insert a tobacco stick with the tobacco part of the stick facing down.
Press the stick until it touches the bottom of the stick insertion part.

To start your device, press the button for 2 seconds until vibration occurs.

Preheating will last for about 25 seconds. The duration time of the preheating process can vary according to the use environment.
When the preheating process ends, the Status LED lights illuminate, and vibration occurs simultaneously. The stick is ready for use.

To signal the last 30 seconds, the device will vibrate once and the Status LED will blink in ice blue until the end of use.
At the end of use, the Status LED and the device turn off automatically. You do not need to press the Button.

Remove the tobacco stick after the end of use:
Rotate the stick to one direction 3 times or more and pull the stick out of the device.

Close the cover of the device to prevent any foreign particles from entering.

You may use the device up to 3 consecutive times without waiting time.
After 3 consecutive uses (within 18 minutes) the device will cool down automatically. Please wait. It will take 3,5 minutes before another use.

To check the charge level of lil SOLID Ez, short press the button or plug the device in a power outlet using the supplied USB Cable and AC Power Adaptor.
The Status LED light will indicate the current charge level of your device.
Although Iil SOLID Ez device does not require a full charge to work, we recommend to fully charge it before the first use.

To reset your lil SOLID Ez, press the button for 8 seconds, even if vibration occurs within 2 seconds. The State LED will blink twice in red, orange, ice blue and blue, sequentially.

The device is completely reset when the State LED lights blinks in ice blue for 1 second, and vibration occurs twice, simultaneously.

It is important to keep your device clean from any foreign particles, remnants or dust. For this, please, keep the lid closed at any time after the use.

For optimal experience, clean your device after every 20 uses.

You can clean your lil SOLID Ez in three ways: with a Dual Cleaner (comes with the device), by cleaning with heat* or with a lil SOLID Cleaner Pro (sold separately).

Cleaning with the Dual Cleaner:
To use the Cleaning Wiper, gently snap open the side with the ⊙  (circle) mark. 
To use the Cleaning Brush, gently snap open the side with the (multiple dots) mark.

Remove the cap from the cooled device and insert the Cleaning Wiper into the heating chamber and clean by spinning the wiper.
Insert the Cleaning Brush into the heating chamber and clean by spinning the brush.

Cleaning with Heat*:
To clean with heat, quickly press the button 5 times (within 2 seconds). The State LED will blink orange for 90 seconds and the cleaning process happens automatically.
When the cleaning process ends, the State LED automatically goes OFF, and vibration occurs 2 times.

* Cleaning with heat means heating the remnants stuck to the heater. The heater can get very hot, so do not let anything come into contact with the heater during or immediately after cleaning with heat.

Cleaning with lil SOLID Cleaner Pro:
This new cleaning tool is efficient to remove hard tobacco residue that cumulate around the pin and inside the cap

Use the cleaning wiper (the side with the “hole”) to clean around the pin:

1. remove the cap
2. insert the cleaning wiper in the heating chamber
3. rotate several times to remove the crust

Use the cleaning “brush” (the side with the protruding pin) to clean the cap:

1. insert the cleaning tool from the bottom of the cap
2. rotate several times

To reduce residual tobacco smell after removing hard particles, use the cleaning sticks.

Solid red light for 2 sec with two vibrations -> low battery.
Please charge your device.

Red light blinks 5 times -> device malfunciton.
Reset the device by pressing the button for 8 seconds, even if vibration occurs within 2 seconds.

Orange light blinks 3 times -> device needs to cool down or exceeds operating temperature range.
After 3 consecutive uses (within 18 minutes) - an orange light indicates that the device needs to cool down. The device will be put in the cool down mode automatically. Please wait. It will take 3,5 minutes before you can use device again.

It could also indicate that the temperature has gone beyond the operating temperature 0~40℃.

Orange light blinks 2 times -> liquid ingression.
Please do not use the device and dry it until the light stops blinking.
If the light does not stop blinking, please, contact us at Customer Support Center at 080 96 96 or visit us at the nearest IQOS Service Point.

Blinking green light and device not responding -> device in updating mode
To interrupt the update process, disconnect the device from the power source.

The lingering smell most probably comes from the non-regular or non-thorough cleaning. We recommend cleaning the device on a regular basis after using 20 tobacco sticks.

If you continue to use the device without removing the debris or remnants, the device can heat up the remnants, which can produce the lingering smell.