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Care you can count on. Services for IQOS users.

An IQOS ILUMA PRIME in a full leather-like wrap.

Care you can count on

Get in touch with our IQOS experts and learn how to use your IQOS device with their help.

Services for users

Accidental damage cover, rapid replacement and international assistance.*

International assistance

We offer support to users when they are abroad via an international phone number.