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Welcome to the next level with IQOS ILUMA

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Personal IQOS expert

From sharing tips to help you get started with your new device, to being on hand to answer your questions, your personal coach is here to guide you.

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Care you can count on

Our support is available every day on all support channels; Monday to Friday from 8 to 20 h, Saturdays and Sundays from 10 to 18 h.

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Peace of mind

Rapid replacment, international assistance, accidental damage coverage* and more.

 

*Terms and conditions apply

Download your IQOS ILUMA user guide

Get to know your new IQOS ILUMA device and how it works.

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IQOS ILUMA PRIME

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IQOS ILUMA ONE