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Products
Devices for tobacco heating
IQOS ILUMA
Discover technology
IQOS ORIGINALS
IQOS ILUMA Neon Purple
IQOS ILUMA Neon Purple
Features and functionalities
Stay connected to your IQOS device, on whichever platform you prefer.
See below the features available on each device and app.
IQOS ILUMA
Android app
Desktop app
Web app (iOS)
Customize your experience
Upgrade your firmware
Advanced Features
Lock / unlock device
Auto-diagnostic tool
Device diagnostics
Usage statistics
Battery status
Locate my device (vibrate)
Locate my device (map)
Notifications
FAQs
Tips & tutorials
Customize your experience
Android app
Desktop app
Web app (iOS)
Upgrade your firmware
Android app
Desktop app
Web app (iOS)
Advanced Features
Android app
Desktop app
Web app (iOS)
Lock / unlock device
Android app
Desktop app
Web app (iOS)
Auto-diagnostic tool
Android app
Desktop app
Web app (iOS)
Device diagnostics
Android app
Desktop app
Web app (iOS)
Usage statistics
Android app
Desktop app
Web app (iOS)
Battery status
Android app
Desktop app
Web app (iOS)
Locate my device (vibrate)
Android app
Desktop app
Web app (iOS)
Locate my device (map)
Android app
Desktop app
Web app (iOS)
Notifications
Android app
Desktop app
Web app (iOS)
FAQs
Android app
Desktop app
Web app (iOS)
Tips & tutorials
Android app
Desktop app
Web app (iOS)
Android app
Desktop app
Web app (iOS)
Android app
Desktop app
Web app (iOS)
See how to connect your IQOS device to the app.
Download the IQOS app for your device
Android app
Download the Android app to get an access to all the features, one swipe at a time. To ensure a seamless experience, we recommend to use a USB cable.
Windows desktop app
Download the app on your Windows desktop to have access to many features.
Mac desktop app
If you're using Mac, here your can download the app on your desktop and simply use all its features on your Mac.
Web app (iOS)
All the features you need, one fingertip away. Sitting in the browser bar of your web pages, it's really convenient for iOS users. Before being all set, download the Bluefy Bluetooth app in the Apple Store.
More to discover
with Support and Services
Care you can count on. Services for IQOS users.
Care you can count on
Get in touch with our IQOS experts and learn how to use your IQOS device with their help.
Services for users
Accidental damage cover, rapid replacement and international assistance.*
International assistance
We offer support to users when they are abroad via an international phone number.
*Terms and conditions apply.