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Care you can count on.
An illustration showing an IQOS ILUMA PRIME. An illustration showing an IQOS ILUMA PRIME.

IQOS ILUMA PRIME
An illustration showing an IQOS ILUMA. An illustration showing an IQOS ILUMA.

IQOS ILUMA
An illustration showing an IQOS ILUMA ONE. An illustration showing an IQOS ILUMA ONE.

IQOS ILUMA ONE
lil SOLID Ez icon lil SOLID Ez icon

lil SOLID Ez
An illustration of IQOS ORIGINALS DUO. An illustration of IQOS ORIGINALS DUO.

IQOS ORIGINALS DUO
An illustration of IQOS ORIGINALS ONE. An illustration of IQOS ORIGINALS ONE.

IQOS ORIGINALS ONE
An illustration of IQOS ORIGINALS DUO. An illustration of IQOS ORIGINALS DUO.

IQOS 3 DUO
An illustration of IQOS 2.4 PLUS. An illustration of IQOS 2.4 PLUS.

IQOS 2.4 PLUS

First steps

Learn how to use, clean, charge and easily take care of your lil SOLID Ez. 

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Complete service

Professional maintenance for your lil SOLID Ez device.

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FAQs

All your lil SOLID Ez questions answered.

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Need help?

We’re here for you in-store or at your fingertips.

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Store locator

Find a local store with our store locator.

Check working hours on the link.

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Phone

Give us a call on 080 96 96.

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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Email

We'll get back to you as soon as possible.

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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Facebook

Visit IQOS Facebook page and chat to an IQOS expert.

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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Viber

Contact IQOS support or get chatbot support available 24/7.

Monday - Friday: 8:00 - 20:00
Saturday - Sunday: 10:00 - 18:00

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YouTube

Watch how-to videos.
 

Support available 24/7.