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Your personal IQOS expert

A helping hand in getting to know IQOS.

Obsidian Black IQOS ILUMA PRIME Holder and Pocket Charger. Obsidian Black IQOS ILUMA PRIME Holder and Pocket Charger.

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Need help?

We’re here for you in-store or at your fingertips.

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Store locator

Find a local store with our store locator.

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Phone

Give us a call on 080 96 96.

Monday - Friday: 8:00 - 20:00
Weekends and holidays: 10:00 - 18:00

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E-mail

We'll get back to you as soon as possible.

Monday - Friday: 8:00 - 20:00
Weekends and holidays: 10:00 - 18:00

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Facebook

Visit IQOS Facebook page and chat to an IQOS expert.

Monday - Friday: 8:00 - 20:00
Weekends and holidays: 10:00 - 18:00

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Viber

Contact IQOS support or get chatbot support available 24/7.

Monday - Friday: 8:00 - 20:00
Weekends and holidays: 10:00 - 18:00