English
Free expert IQOS maintenance

Give your IQOS device a professional maintenance for free with the new Complete service.

Find a store
Free expert IQOS maintenance

Give your IQOS device a professional maintenance for free with the new Complete service.

Find a store

Visit IQOS Service Point and get the best possible IQOS experience with our free Complete service.

 

The benefits of Complete service
Tick icon

Ensure your IQOS is working at its best.

Heart icon

Optimize your IQOS experience for consistent taste.

Clock icon

Keep your IQOS in optimal condition for longer.

What your Complete service includes?

Learn more
IQOS Device
Before/After testing

We test your IQOS device capability to deliver the aerosol with each puff. We do the test before and after Complete service to show you the improvement.

Professional cleaning

We'll clean your IQOS device charger and holder, including the blade and the cap, remove any tobacco residue to improve the airflow and heating process for a satisfying experience.

Firmware upgrade

We'll give your IQOS device a professional check-up to make sure it's running as it should be, with a firmware upgrade if it is needed.

Taking care of your IQOS device is easy.

With regular cleaning, firmware updates, and support from our team - your IQOS device will work in optimal condition for longer.

Learn more
IQOS Device
Complete service FAQs
Learn more